Privacy Policy

Effective Date: 1 Sep 2025
Kivotos ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us in person, on our website, or through our online services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details: name, email address, phone number (e.g., for reservations or enquiries).

  • Booking and order details: date, time, number of guests, or takeaway/delivery information.

  • Payment information: processed securely via third-party providers (we do not store credit card details).

  • Website usage information: through cookies or analytics tools, to improve our services.

2. How We Use Your Information

We use your personal information to:

  • Confirm and manage reservations or orders.

  • Respond to enquiries and provide customer support.

  • Send updates, promotions, or special offers (only if you’ve opted in).

  • Improve our website, menu, and customer experience.

  • Meet legal and regulatory obligations in Australia.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information only with:

  • Service providers who help us with reservations, payments, marketing, or website hosting.

  • Legal authorities, if required by law.

4. Cookies and Analytics

Our website may use cookies and third-party analytics (such as Google Analytics) to understand website traffic and improve your experience. You can disable cookies in your browser settings, though some features of the website may not function properly.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. However, no system is completely secure, and we cannot guarantee absolute security of your information.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to your personal information.

  • Opt out of marketing communications at any time.

To exercise these rights, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Kivotos
33 Mort St 
Braddon, ACT, Australia
Email: info@kivotoscbr.com.au
Phone: 02 6231 3753

8. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Effective Date.”